PixoQuest

Privacy Policy

How we collect, use, and protect your information on PixoQuest.

Last Updated: November 11, 2026

1. Introduction

Welcome to PixoQuest ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and related services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Data

When you register for PixoQuest, we may collect:

  • Name
  • Email address
  • Google Account profile information (via Google Sign-In)

During onboarding we also ask for your date of birth. It is used only to

decide which safety settings apply to your account (see Section 6) and is

stored on your device — it is not sent to our servers.

2.2 Usage Data

We automatically collect information about how you interact with our Service, including:

  • Device information (operating system, model, browser type, version)
  • App usage statistics (lessons completed, XP earned, streaks)
  • Crash reports and error logs
  • IP address and approximate geographic location
  • On the web, with your explicit consent, first-party acquisition events: page path, referring host, allowlisted campaign values, a random browser-session identifier, and—after you sign in—your account identifier. These events are stored for up to 180 days and then deleted by an audited maintenance job. Deleting your account unlinks these events from your account immediately; the unlinked records are deleted by the same 180-day maintenance job. Signup and first-lesson conversion attribution uses the landing page and campaign values stored in your browser until consent is revoked. We do not collect full URLs, query strings, OAuth parameters, email addresses, usernames or birth dates for this measurement.

2.3 Cookies and Tracking Technologies

We use cookies, local storage and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. The web analytics code described above uses local storage for consent-bound attribution and browser-session storage for its random session identifier. You can refuse consent through the consent banner or obstruct storage through your browser settings; analytics remain disabled until you explicitly grant consent. Disabling storage may affect functionality, and Google advertising cookies still apply under Section 5.

3. How We Use Your Data

We use the collected data to:

  • Provide and maintain our Service
  • Track your learning progress and display leaderboards
  • Show friend activity and community interactions
  • Send notifications (with your permission)
  • Measure public-web acquisition and conversion so we can identify which public pages and campaigns lead to signup and first lessons
  • Improve, personalize, and debug the application
  • Serve advertisements (see Section 5)

4. Data Storage and Security

Your data is stored securely on Supabase servers with encryption at rest and in transit. We implement appropriate technical and organizational security measures to protect your personal information. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Services and Advertising

We use the following third-party services:

  • Google OAuth: For authentication and account creation
  • Supabase: For data storage, real-time features, and edge functions
  • Expo: For application framework and updates

5.1 Advertising

Some parts of PixoQuest display advertisements. Which ad service is used depends on where you use the Service.

Web advertising (Google AdSense). On the website, we display advertisements through Google AdSense, a service provided by Google LLC. Google AdSense uses cookies and device identifiers to serve ads based on your prior visits to our Service and other websites.

Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our Service and/or other sites on the Internet. You may opt out of personalized advertising by visiting:

  • Google Ads Settings: https://adssettings.google.com/
  • Network Advertising Initiative opt-out: https://optout.networkadvertising.org/

Third-party vendors, including Google, use cookies to serve ads based on your prior visits. These cookies do not contain personally identifiable information.

You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Service and your ability to use certain features.

Android app advertising (Google AdMob). The Android app displays advertisements supplied by Google AdMob, a service provided by Google LLC. AdMob is used only in the Android app; no ads are shown in the iOS app.

PixoQuest is directed to a general audience that includes children. For that reason, every AdMob request is treated as child-directed:

  • We request non-personalized ads only. Non-personalized ads are not based on your past behaviour or on a profile of your interests.
  • We limit ad content to Google's "G" (general audiences) maximum ad content rating.
  • We do not transmit the Android Advertising ID or any other advertising identifier for children, or for users whose age we do not know, so ads are never selected using an advertising identifier.

Although non-personalized ads are not based on past behaviour, Google may still use a device identifier and cookies for frequency capping (limiting how often the same ad is shown) and aggregated ad reporting (for example, counting impressions and clicks). This use does not personalize the ads you see.

For more information about how Google uses data from sites and apps that use its services, see:

  • Google Privacy Policy: https://policies.google.com/privacy
  • How Google uses information from sites or apps that use our services: https://policies.google.com/technologies/partner-sites

Learners with an ad-free entitlement see no advertisements, and no AdMob ads are requested for their account.

6. Children's Privacy and Safety Controls

PixoQuest is a learning app used by learners of different ages, including

children. We comply with the U.S. Children's Online Privacy Protection Act

(COPPA), the EU General Data Protection Regulation (GDPR), and the Google Play

Families Policy.

  • Age screen. Onboarding asks for a date of birth with a neutral age screen.

No fields are pre-filled and no age threshold is described. The answer decides

whether community features are available and is stored on your device only.

  • Community features for children. For accounts belonging to learners under

13, community features are disabled by default. An adult must enable even the

friends-only level from the PIN-protected Parental Controls screen in

Settings, and children can never post publicly or comment on posts from

people they have not added as friends.

  • Safety reminder. Before an account exchanges any content with other

learners for the first time, we show an online-safety reminder explaining the

real-world risks of online contact and how to report content.

  • Parental controls. A parent or guardian can turn the community off

entirely, limit it to friends, review the account's date of birth, and reset

the controls (which always returns the account to the most restrictive

setting).

  • Accounts. Signing in requires a Google account. Google accounts for

children under 13 must be created and managed by a parent or guardian through

Family Link, and the child can use PixoQuest without signing in as a guest.

If you are a parent or guardian and want to review or delete your child's data,

contact us at the address in Section 9 and we will respond promptly.

7. Your Rights

Depending on your location, you may have the following rights:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request portability of your personal data
  • Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at the email below. We will respond to your request within a reasonable timeframe.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact

If you have questions about this Privacy Policy, contact: aman@pixo.quest